Due to file size limitations, some driver options were omitted from the automatic driver update. Please return periodically to our Epson Macintosh Snow Leopard Support page to check for possible driver updates. Please use the link under the Related Articles section at the top-right of this page for article 'Epson and Snow Leopard - Mac OS X 10.6'.
Another possibility is that the driver in use is not an Epson inbox driver but is instead a third party Gutenprint driver. You can check this by opening System Preferences then Print & Fax. Click on the printer to highlight it and check the information under Kind.
- If you see only your printer's name, you're using the correct driver, and you can skip the remaining steps.
- If you see Gutenprint next to your printer name, the correct driver is not being used. This driver may have limited functionality and you may experience printing-related issues. Click on the incorrect Epson printer entry to highlight it then click on Delete. Then unplug the data cable from your printer and reconnect it. The Epson driver should be installed automatically, check that the correct driver has been installed.
If the Gutenprint driver is added again, delete it and make sure the Epson drivers are installed on your system. You could reinstall them from the Mac OS X Snow Leopard Install DVD or download and install a suitable 'Mac OS X - Intel' driver from the Epson website. See the following articles for help (links available in the Related Articles section):
- Can I install my product in Snow Leopard using the driver from the Support website or my Epson product CD?
- I can no longer see or add any printers after I upgraded from Mac OS X 10.5.x to Mac OS X 10.6.x on my Intel-based Mac. How can I add my Epson printer?